It’s a nightmare for any manufacturing company, but it happens again and again—a machine goes down. You can only set the goal of keeping its consequences as small as possible. In such incidents, time is of the essence. And time is exactly what HEIDENHAIN Service offers with its special exchange service for very many components.
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The ATS software now can also be used to check the mounting and range of functions of encoders with 1-Vpp and commutation signals for sinusoidal commutation. Only a special test cable is required for this purpose. HEIDENHAIN offers this cable in addition to the standard encoder diagnostic kit. Motor manufacturers, motor repair shops and maintenance departments will enjoy this benefit in particular.
Since April 1, 2015, HEIDENHAIN has been offering a new repair strategy for the machine operating panels of the series MB 4xx, MB 5xx, MB 6xx and MB 7xx. The assignment of components to repair packages is much more customer-oriented now. You can choose between an economical functional repair and a premium repair.
Since April 1, 2015, HEIDENHAIN also has been offering a new repair strategy for the main computers of the series MC 42x, MC 624x and MC 634x. The spare parts were reallocated, making the repair packages much more customer-friendly. The repair depth was enlarged as well. What is more, all main computers are now available in the HEIDENHAIN Service Exchange.
Since January 1, 2015, HEIDENHAIN has been offering the new repair strategy for all control units of the CC series. The assignment of spare parts to the repair packages is much more customer-oriented now, and the repair depth has been enlarged. All current control units are available in the HEIDENHAIN Service Exchange.
Since January 1, 2015, HEIDENHAIN has been offering a new repair strategy for handwheels. The assignment of spare parts to the repair packages is much more customer-oriented. The repair depth has been increased. You can choose between an economical functional repair and a premium repair.
Since January 01, 2015, HEIDENHAIN also has been offering a new repair strategy for the inverters of the series UM, UMC, UE, UEC and UR. The assignment of components to repair packages is much more customer-oriented now. The repair depth was enlarged as well.
NC Support Helpline +49 8669 31-3101 service.nc-supportheidenhainde
PLC Programming Helpline +49 8669 31-3102 service.plcheidenhainde
NC Programming Helpline +49 8669 31-3103 service.nc-pgmheidenhainde
Encoders Helpline +49 8669 31-3104 service.ms-supportheidenhainde
Application Programming Helpline +49 8669 31-3106 service.appheidenhainde
Replacement Parts and Repairs Helpline Germany: +49 8669 31-3121 International: +49 8669 31-3123 service.orderheidenhainde
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