Commissioning service preparation form

The StateMonitor software gives you an overview of the status of your machines and jobs at all times. To help you also keep the overview during the installation of StateMonitor, we are offering a commissioning service. This service makes sense, especially the more complicated your network is and the more customized your configuration is meant to be. During the commissioning service, a contact person who is familiar with the IT landscape at your company and an employee whom we can instruct in the setup and use of the software will need to be on hand for two hours. We will perform the commissioning service together in a Webex meeting that will include a basic course on the software. At the end of the two-hour session, a fully functional connection with customer-specific settings will be in place.

Information about your machine park

In preparation for the session, we ask you to please answer the following questions:

Additional information  

Dr.-Johannes-Heidenhain-Str. 5
D-83301 Traunreut

+49 8669 31-0

NC support
Tel: +49 8669 31-3103

Technical support

NC Support Helpline
+49 8669 31-3101

PLC Programming Helpline
+49 8669 31-3102

NC Programming Helpline
+49 8669 31-3103

Encoders Helpline
+49 8669 31-3104

Application Programming Helpline
+49 8669 31-3106

Replacement Parts and Repairs Helpline
Germany: +49 8669 31-3121
International: +49 8669 31-3123

Please use our request form to send us a question.

Request form