HEIDENHAIN agencies – customer-friendly and competent service

HEIDENHAIN agencies are competent sales and service partners there for you in your vicinity. To accomplish this, the HEIDENHAIN agencies possess extensive know-how in fields of mechanical engineering, automation, controls and metrology. Benefit from the unique advantages, services and options that only HEIDENHAIN agencies can offer you.

Advantages of the HEIDENHAIN agencies:

  • Direct access and personal contacts in your vicinity
  • Regular certification by HEIDENHAIN
  • Always state-of-the-art know-how from trained and competent contact persons
  • Specialist sales consulting also for project-specific custom solutions
  • Rapid help through short response times
  • Fast and uncomplicated processing of your requests
  • Fast availability of original HEIDENHAIN spare parts and replacement parts 
  • Immediate help in the case of standstills

HEIDENHAIN agency services:

  • Sales and service for all HEIDENHAIN products 
  • Service consultation and service missions at your machine sites
  • Repair of diverse HEIDENHAIN components like linear encoders, touch probes and keyboard units of controls in compliance with HEIDENHAIN specifications
  • Compatibility check when replacing old products
  • Data backup for HEIDENHAIN controls
  • Exchange service based on the HEIDENHAIN Service Exchange

HEIDENHAIN agency setup:

  • On-site spare-parts stock
  • Direct access to the central HEIDENHAIN service warehouse in Traunreut
  • Service workshop certified by HEIDENHAIN
  • ESD-protected workshop areas
  • Special inspection, measuring and test equipment and tools for HEIDENHAIN components

You can find your HEIDENHAIN agencyhier.

Technical support

NC Support Helpline
+49 8669 31-3101

PLC Programming Helpline
+49 8669 31-3102

NC Programming Helpline
+49 8669 31-3103

Encoders Helpline
+49 8669 31-3104

Application Programming Helpline
+49 8669 31-3106

Replacement Parts and Repairs Helpline
Germany: +49 8669 31-3121
International: +49 8669 31-3123

Please use our request form to send us a question.

Request form